Effective Date: 03/01/2023
Last Updated: 05/01/2026

Welcome to Arc & Allotropy. These Terms & Conditions (“Terms”) explain the rules and conditions that apply when you visit or use our website, https://arcandallotropy.com/; create an account; place an order; purchase a product; submit a welding repair request; or communicate with us about products or services.

This website is operated by Kreglo Creative, LLC DBA Arc & Allotropy (“Arc & Allotropy,” “we,” “our,” or “us”).

By using this website, placing an order, creating an account, or submitting an inquiry, you agree to these Terms. If you do not agree to these Terms, please do not use the website or place an order.

1. Who We Are

Kreglo Creative, LLC DBA Arc & Allotropy
Website: https://arcandallotropy.com/
Email: [email protected]

Arc & Allotropy offers handmade welded metal art, related products, and small welding repair services.

2. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not damage, disable, interfere with, or misuse the website.

You agree not to:

Use the website for fraudulent, harmful, or unlawful activity
Attempt to gain unauthorized access to the website, customer accounts, or website systems
Copy, scrape, reproduce, or misuse website content without permission
Submit false, misleading, or inaccurate information
Upload or send harmful code, spam, or malicious content
Interfere with the normal operation or security of the website

We reserve the right to restrict or terminate access to the website if we believe someone has violated these Terms or misused the website.

3. Website Content

The content on this website is provided for general information about Arc & Allotropy, our products, and our services.

We do our best to keep information accurate and up to date, but we do not guarantee that all website content will always be complete, current, or error-free. Product availability, pricing, descriptions, policies, and services may change at any time.

We may update, remove, or change website content without notice.

4. Product Information

Arc & Allotropy sells handmade welded metal art and related products. Because our pieces are handmade, reclaimed, welded, or individually finished, each item may have natural variations.

These variations may include differences in:

Color
Texture
Patina
Weld marks
Tool marks
Shape
Finish
Size or dimensions
Signs of age or prior use in reclaimed materials

These characteristics are part of the handmade and industrial nature of the work and are not considered defects.

We make reasonable efforts to display product photos and descriptions accurately. However, colors and details may appear differently depending on your device, screen settings, lighting, or photography.

5. Product Availability

Product availability may be limited. Many items are handmade, one-of-a-kind, small batch, or made from reclaimed materials that may not be available again.

Adding an item to your cart does not guarantee that the item is reserved until checkout is completed and payment is accepted.

We reserve the right to limit quantities, discontinue products, cancel unavailable items, or correct inventory errors.

6. Pricing

Prices are listed in U.S. dollars unless otherwise stated.

We make reasonable efforts to ensure pricing is accurate, but errors may occur. If a product is listed at an incorrect price, we reserve the right to correct the price, cancel the order, or contact you for approval before processing the order.

Prices may change at any time without notice.

Applicable taxes, shipping charges, delivery fees, or other costs may be added at checkout.

7. Orders and Payment

When you place an order through our website, you agree to provide accurate and complete billing, shipping, contact, and payment information.

Orders are not accepted until payment is successfully processed and the order is confirmed.

We reserve the right to refuse, cancel, or limit an order for reasons including, but not limited to:

Product unavailability
Pricing or listing errors
Suspected fraud or unauthorized activity
Incomplete or inaccurate customer information
Shipping limitations
A violation of these Terms

Payments are processed through third-party payment processors. We do not intentionally store full credit card numbers or complete payment card details on our website.

8. Customer Accounts

Customers may be able to create an account to make checkout easier, view past orders, or manage certain customer information.

You are responsible for keeping your login information confidential and for all activity that occurs under your account.

You agree to provide accurate account information and update it as needed.

We reserve the right to suspend or delete customer accounts if we believe an account is being misused, contains inaccurate information, or violates these Terms.

9. Shipping

If shipping is available for a product, shipping options, costs, and estimated delivery information may be provided during checkout or communicated separately.

Shipping times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, incorrect addresses, high-volume periods, or circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information.

Risk of loss may transfer to the customer once the order is delivered to the shipping carrier, unless otherwise required by law.

10. Local Pickup

Some products or repair items may be available for local pickup by appointment or arrangement.

Pickup details, timing, location, and availability will be communicated directly with the customer.

Unless otherwise arranged in writing, local pickup items must be picked up within 7 days after we notify you that the item is ready.

Customers are responsible for picking up items at the agreed time or communicating if they need to reschedule. We reserve the right to set reasonable limits on how long completed orders or repair items may be held.

11. Damaged, Lost, or Delayed Shipments

If an item arrives damaged, please contact us within 5 days of delivery at [email protected] with your order information and photos of the damaged item, packaging, and shipping label.

We may request photos or other information to help evaluate the issue and, if applicable, assist with a carrier claim.

For lost, delayed, or damaged shipments, resolution may depend on the shipping carrier, insurance coverage, tracking information, and the specific circumstances.

12. Returns and Exchanges

Because many Arc & Allotropy products are handmade, one-of-a-kind, custom, reclaimed, or individually finished, returns and exchanges may be limited.

Unless otherwise stated on a product listing or agreed to in writing, returns may be accepted only if:

You contact us within 7 days of delivery or pickup
The item is unused and in its original condition
The item is not custom, personalized, final sale, or made-to-order
The return is approved by Arc & Allotropy before the item is sent back

Customers may be responsible for return shipping costs unless the return is due to an error on our part.

Original shipping costs may not be refundable.

We reserve the right to refuse returns that are not approved in advance, are damaged after delivery, are missing parts, or are not returned in acceptable condition.

13. Custom or Made-to-Order Items

Custom, personalized, commissioned, modified, or made-to-order items are final sale.

These items are not eligible for cancellation, return, or exchange once work has begun, materials have been purchased, or the order has been approved, unless otherwise agreed in writing by Arc & Allotropy.

Custom work may require additional communication, approval, deposits, or payment terms. Any project-specific details should be confirmed in writing before work begins.

Because handmade work can vary, custom or made-to-order items may not look exactly like examples, sketches, photos, or previous pieces. Natural variation in materials, finish, welds, texture, shape, color, patina, and overall appearance is part of the handmade nature of the work.

14. Welding Repair Requests

Arc & Allotropy may offer small welding repair services for certain types of items or projects.

Submitting a repair request through the website does not guarantee that we will accept the project. We reserve the right to decline repair requests for any reason, including but not limited to:

The project is outside our capabilities
The item is too large, heavy, unsafe, or impractical to handle
The repair involves structural, safety-critical, regulated, or high-risk work
The material, condition, or damage cannot be properly evaluated
The project requires equipment, certifications, inspections, or workspace we do not provide
The timeline, scope, or expectations are not a good fit

We may request additional details, photos, measurements, material information, or in-person inspection before deciding whether a repair is accepted.

15. Estimates and Quotes for Repair Work

Any estimate provided before an in-person inspection is only a rough estimate and may change after we inspect the item.

Final pricing may depend on factors such as:

Material type
Extent of damage
Preparation required
Complexity of the repair
Time required
Consumables or materials needed
Accessibility of the damaged area
Whether additional issues are discovered during inspection or repair

No repair work will begin until the scope, price, and approval process are agreed upon.

We reserve the right to revise or withdraw an estimate if the project changes, new issues are discovered, or the item is different from what was originally described.

16. Repair Limitations

Welding repairs can improve strength, function, appearance, or usability, but not every item can be restored to original condition.

By requesting or approving repair work, you understand that:

A repair may be visible
The item may not look new after repair
Repaired areas may have weld marks, grinding marks, heat discoloration, finish differences, or other visible signs of repair
Some materials or prior damage may limit the final result
Additional damage or weaknesses may be discovered during the repair process
Some repairs may not be suitable for safety-critical or load-bearing use

Unless specifically agreed in writing, Arc & Allotropy does not perform structural, engineered, certified, inspected, or safety-critical welding work.

Customers are responsible for determining whether a repaired item is appropriate for its intended use after repair.

17. Repair Warranty

WRepair warranties, if any, are handled on a case-by-case basis and must be confirmed in writing.

Because welding repair work can vary depending on the item, material, age, condition, prior damage, intended use, and customer-provided information, not all repairs will include a warranty.

Unless a specific warranty is provided in writing, repair work is not guaranteed for a particular length of time, use, load, condition, or purpose.

Any warranty that is provided applies only to the specific repair performed by Arc & Allotropy and does not cover unrelated damage, misuse, normal wear and tear, rust, corrosion, improper use, modifications, accidents, overloading, exposure to harsh conditions, or issues caused by the original design, material condition, or prior repairs.

Customers are responsible for determining whether a repaired item is appropriate and safe for its intended use after repair.

18. Customer-Provided Items

For repair work, customers may need to bring or provide the item to be repaired.

You are responsible for ensuring that any item you bring is safe to handle and free from hazardous substances, excessive debris, fuel, oil, chemicals, pressure, electrical hazards, or other unsafe conditions unless specifically discussed and agreed in advance.

We reserve the right to refuse to work on any item we believe is unsafe, unsuitable, or not as described.

Customers are responsible for removing personal property, attachments, or unrelated items before drop-off unless otherwise agreed.

19. Abandoned Items

If a completed product, repaired item, or customer-provided item is not picked up within the agreed pickup window, we may contact you to arrange a new pickup time.

Unless otherwise arranged in writing, local pickup items should be picked up within 7 days after we notify you that the item is ready.

If an item remains unclaimed for an extended period after reasonable attempts to contact the customer, we may charge storage fees or treat the item as abandoned, subject to applicable law.

Specific pickup deadlines, storage fees, or abandoned item terms may be provided in writing for repair projects or local pickup orders.

20. Intellectual Property

All content on this website, including text, product descriptions, photos, graphics, logos, branding, artwork, designs, and other materials, is owned by or licensed to Arc & Allotropy unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or use website content, product photos, designs, or branding without written permission from Arc & Allotropy.

Purchasing a product does not transfer copyright, design rights, branding rights, or other intellectual property rights unless specifically agreed in writing.

21. User-Submitted Content

If you submit photos, reviews, comments, messages, project details, testimonials, or other content to us, you confirm that you have the right to share that content.

You grant Arc & Allotropy permission to use customer-provided content as needed to respond to your inquiry, process your order, evaluate a repair request, provide customer service, or operate the business.

We will not use your private repair photos, messages, or personal information for public marketing without permission.

If you provide a review, testimonial, tagged social media post, or other public-facing feedback, we may request permission to share it on our website, social media, or marketing materials.

22. Third-Party Links and Services

Our website may include links to third-party websites, platforms, payment processors, shipping providers, social media platforms, or other services.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Using third-party services may be subject to their own terms and privacy policies.

23. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, share, and protect information.

You can review our Privacy Policy here: Arc & Allotropy Privacy Policy

24. No Professional Advice

Information on this website is provided for general informational purposes only.

Nothing on this website should be considered legal, engineering, safety, financial, professional, or technical advice.

Customers are responsible for determining whether a product, repair, or item is suitable for their intended use.

25. Disclaimer of Warranties

The website and its content are provided on an “as available” and “as is” basis.

To the fullest extent allowed by law, Arc & Allotropy makes no warranties, express or implied, regarding the website, website availability, product descriptions, website content, or services, except as specifically stated in writing.

Handmade products may include variations, imperfections, reclaimed material characteristics, and signs of hand fabrication. These are part of the nature of the work and are not considered defects.

26. Limitation of Liability

To the fullest extent allowed by law, Arc & Allotropy will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase of products, repair requests, or services.

Our total liability for any claim related to a product purchase will not exceed the amount paid for that product.

Our total liability for any claim related to repair work will not exceed the amount paid for that specific repair service.

Some states do not allow certain limitations of liability, so some of these limitations may not apply to you.

27. Indemnification

You agree to defend, indemnify, and hold harmless Arc & Allotropy, Kreglo Creative, LLC, its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, submission of inaccurate information, or misuse of a purchased or repaired item.

28. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, products, services, policies, or legal requirements.

When we update these Terms, we will revise the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Terms.

29. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles.

Any disputes related to these Terms, this website, products, or services will be handled in accordance with applicable Missouri law.

30. Contact Us

If you have questions about these Terms & Conditions, please contact us at: